Support

Leonenko Group LLC

The fastest way to reach us is by email, and we read every message and reply within one business day. You can also use Help & feedback in the app (More tab) to send us a note with your device details attached.

Email: support@faith-wise.com

Common questions

Most answers, including the free trial, Premium, billing, reading plans, the prayer journal, audio devotionals, and account help, are on our Help & FAQ page.

Subscriptions and billing

• New subscriptions start with a 7-day free trial. You are charged only after the trial ends, unless you cancel first.
• Manage or cancel anytime from your device: Settings, then your name, then Subscriptions on iOS, or the Play Store, then Subscriptions on Android.
• Reinstalled or switched devices? Open the paywall and tap Restore to bring your subscription back.
• Refunds are handled by Apple or Google through your purchase history.

Your account

You can delete your account and all associated data anytime. See Delete Your Account. Deletion completes within 30 days.

Privacy and terms

See our Privacy Policy and Terms of Service.

Still stuck? Email support@faith-wise.com with your question and the device you are using, and we will get you sorted.